Car Hire Excess

Why Should I use Eversure?

• Why should I buy from Eversure and not from the rental desk directly?

About Car Hire Excess Insurance

• How does it work?
• What if the hire company rejects your insurance policy?
• What is car hire excess insurance?
• What effect does Brexit have on my Car Hire Excess policy?
• I'm not married to my partner, can I add them to my annual policy?

Purchasing a Policy

• What's covered?
• Will this policy cover rentals through a car club or car sharing scheme?
• Can you offer a single trip policy with CDW cover?
• I have purchased a Single Trip policy, can I convert this to an Annual policy?
• I have an annual policy, do I need to tell you when I am hiring a car?
• My policy expires and renews part way through a rental, am I covered?

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What is Covered?

• I've been charged 'Loss of Use' by the rental company, does my policy cover this?
• Can I cover two rentals at the same time?
• Does the Eversure Excess policy cover theft?
• Am I covered if my policy renews in the middle of when I'm renting a car?
• Are tyres covered?
• What other things are covered apart from damage to the hire car?

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Drivers

• I'm listed as an additional driver on a rental agreement, can I take out an Eversure Car Hire Excess policy?
• Can I cover other drivers?
• Are there any age limits?
• Are additional drivers covered?
• My driving licence shows an old address?

Vehicles

• What types of vehicles are not covered?
• Can you cover courtesy cars or car club cars?
• Can you cover vehicles such as Mercedes Vito luxury 9 seater vans?

CDW

• What is CDW?
• I have taken out CDW with my car rental firm. Is the excess covered by the Eversure policy?
• I have not taken out CDW with my car rental firm so if I have an accident I am responsible for the full value of the car. Is this covered by the Eversure policy?
• My credit card has travel insurance including Collision Damage Waiver (CDW)?

Claims Process

• I've been charged for damage I didn't cause, what do I do?
• Is there an excess to pay on the Car Hire Excess policy if I make a claim?
• The car rental company is making me pay for a scratch that I did not do?
• How do I make a claim?
• What happens if my excess on the car rental is higher than your limit of £7,000?
• If the Car Hire company charges me admin fees to administer the claim will you cover these?

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Geography

• Does the European policy cover me for hiring in Israel?
• I'm going to Barbados, do I need a Worldwide policy or a Worldwide Excess+ policy?
• I have an annual policy, do I need to notify you when I hire a car?
• What countries are covered by the Worldwide policy?
• Are there any countries you don't cover?
• Am I covered for hiring a vehicle in the Channel Islands?

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What's not covered?

• Do you cover Drop Off Charges for one-way rentals?
• What is SLI?
• Does this policy cover me if I go on Safari?
• Are late pick-up fees covered under the policy?
• Do you cover hires through Drivy?
• Do you cover Vehicle Subscription services like Drover?

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