Is there an excess to pay on the Car Hire Excess policy if I make a claim? 28 February 2019 10:38 No, there is not an excess to pay on the policy. Related articles The car rental company is making me pay for a scratch that I did not do? What's covered? What is car hire excess insurance? What happens if my excess on the car rental is higher than your limit of £5,000? How do I make a claim?