Is there an excess to pay on the Car Hire Excess policy if I make a claim? 28 February 2019 10:38 No, there is not an excess to pay on the policy. Related articles I've been charged for damage I didn't cause, what do I do? The car rental company is making me pay for a scratch that I did not do? What happens if my excess on the car rental is higher than your limit of £7,000? How do I make a claim?