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  1. Eversure
  2. Car Hire Excess
  3. Claims Process

Claims Process

  • I've been charged for damage I didn't cause, what do I do?
  • Is there an excess to pay on the Car Hire Excess policy if I make a claim?
  • The car rental company is making me pay for a scratch that I did not do?
  • How do I make a claim?
  • What happens if my excess on the car rental is higher than your limit of £7,000?
  • If the Car Hire company charges me admin fees to administer the claim will you cover these?
  • I'm struggling with your online claim form, what can I do?
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