Regardless as to whether or not you have kept the Automatic Renewal option, we will always email you at least 21 days in advance of your renewal date advising of your renewal price and what action is required if any. If you have opted for auto-renewal we will attempt to renew your policy 7 days before the renewal date to ensure continuous cover.
If you've decided that you don't want your policy to renew, you can contact us at any time to have this removed from your policy. Send us a message with your policy number and request and we'll do this for you. You'll need to put this in writing rather than call. If payment has already been collected we can look to refund this to you in full as long as the renewal date has not past.