Breakdown
Buying a Policy
- Will Brexit affect my breakdown insurance?
- My vehicle age will change during the life of my policy, am I covered for the full year?
- What do the cover levels mean?
- I've broken down and I do not have have a policy with you, can you help?
- Can I buy European cover for a car already in Europe?
- Do your single trip European policies cover caravans or trailers?
Manage My Policy
- Do you have any tips regarding the care of my vehicle during the Covid-19 Crisis?
- Does the Covid-19 crisis affect my breakdown policy?
- I have a breakdown policy for my vehicle and my renewal premium is higher than last year, why?
- Can I transfer my policy to another person?
- Do you charge a cancellation fee?
- Why have I been charged an Administration Fee?
What's Covered?
- I have broken down, which number do I call?
- Do your UK breakdown policies cover caravans?
- What is the maximum trip length you can offer for a single trip European policy?
- I'm travelling with animals, will they be recovered with my vehicle?
- Do your UK policies cover misfuelling or lack of fuel?
- Do you cover Camper Vans?
What's not covered?
- Do you cover vans with the Personal cover?
- Am I covered for breakdown assistance in the Isle of Man or Channel Islands?
- Will your breakdown policy cover my vehicle being used for commercial purposes?
- Will you recover my vehicle in the event of an accident?
- Can you cover car transporter trailers?
- I have more than one vehicle, can I cover them on one policy?
Exclusions
- My vehicle exceeds the weight or size limits on your policy, can I still buy the cover?
- Am I able to purchase Breakdown Cover if I am not a UK resident?
- What is the maximum age of vehicle you can cover?
- My vehicle has broken down, what do I NOT do?
- If I've already left the UK can I buy cover?
- How many passengers can I take?