Your cycle policy would be able to assist in this unfortunate scenario. It is important that you notify the police as soon as possible and provide them with a detailed account of what has happened. Before submitting a claim, please ensure you have:
- a valid and substantiated crime reference number
- evidence of ownership
In the event that your cycle has been stolen, in addition to the above, you will also need to provide the key for the approved lock and a receipt demonstrating the make and model.